Everything you need to know

Shipping & Delivery.

Which countries do you ship to?

We currently ship to the US only, however, we know there is a global demand for our service and are hoping to expand in the near future! 

How much is shipping? 

Shipping for our iPhone swap is entirely FREE! 

How long does it take to receive my iPhone after I place my order?

We know you’ve got a need for speed, so we’ll keep it quick. We process your order the same day if you place it before 2pm EST.

How do I send back in my old iPhone?

You'll send your old iPhone back in the same box we sent you. A prepaid shipping label is included! Drop your box off at any USPS location or USPS drop box. 

I received my iPhone, now what?

Remember to send your old iPhone back within five business (starting the day after your delivery date) to avoid fees. You can send your old iPhone back in the same box with the shipping label provided. 

Please ensure you are 100% satisfied with your iPhone before mailing your old one back to us. Due to the nature of our swap process, once you ship your old iPhone to us we will not be able to return it back to you.

Click here for more information on what to do when your receive your swap upgrade.